Privacy Policy

1. General Privacy Principles

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

2. Introduction

Welcome to SOYRA Growth ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services, and tells you about your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, title, and company name collected via website forms.
• Contact Data: includes billing address, service address, email address, and telephone numbers used for SMS communications and email communications.
• Financial Data: includes payment card details (processed securely by third-party providers).
• Communication Data: includes data from AI chat interactions, SMS conversations, email threads, and call recordings where applicable.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products, and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes described in this policy:

• Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service and for payment processing only. We do NOT share your personal data with service providers for unsolicited marketing or outreach on our behalf.
• Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• Law Enforcement: Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6. Data Security & Intensive Cyber Protection

We have implemented intensive cybersecurity measures, including enterprise-grade encryption, secure socket layer (SSL) technology, and strict access controls, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data strictly to those employees, agents, contractors, and other third parties who have a critical business need to know. They will only process your personal data on our explicit instructions and are subject to a strict duty of confidentiality.

While we deploy state-of-the-art protections to secure your data against hacking and leaks, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security, and you acknowledge that you provide your personal data at your own risk. In the event of a suspected personal data breach, we will notify you and any applicable regulator where we are legally required to do so.

7. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Specifically: contact and account data is retained for the duration of the service relationship plus 7 years; communication records (calls, SMS, email) are retained for 3 years; website analytics data is retained for 26 months; financial transaction records are retained for 7 years as required by law. You may request deletion of your data at any time by emailing info@soyragrowth.com.

7.1. Data Breach Notification

In the event of a data breach that affects your personal information, SOYRA Growth will notify affected individuals and relevant authorities within 72 hours of becoming aware of the breach, as required by applicable law. Notification will be made via email to the address on file.

8. Your Legal Rights

Depending on your location (such as under the GDPR or CCPA), you may have certain rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Automated Decision-Making & AI Technologies

In accordance with emerging 2026 privacy regulations, we disclose that we may use automated decision-making systems and artificial intelligence (AI) to optimize our services, analyze usage patterns, and improve user experiences. We do not use your personal data for automated decision-making that produces legal or similarly significant effects concerning you without your explicit consent. You have the right to request human intervention, express your point of view, and contest decisions based solely on automated processing.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Cookie policy

This cookie policy ("Policy") describes what cookies are and how SOYRA Growth ("SOYRA Growth", "we", "us" or "our") uses them on our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies: Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies: Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies: These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies: Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks. These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

A2P 10DLC & Mobile Data Compliance (2026)

In accordance with strict 2026 privacy regulations and A2P 10DLC compliance standards, no mobile information, SMS opt-in data, or consent data will be shared with third parties or affiliates for marketing or promotional purposes. Our cookie tracking is strictly separated from our SMS consent mechanisms. We do not use cookies to collect phone numbers for unsolicited messaging, nor do we share any mobile data collected via our website with external advertising networks.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org

12. Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

13. Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. Continued use of the Website after any such changes shall constitute your consent to such changes.

14. SMS Communications

If you have opted in to receive SMS messages from SOYRA Growth, please review our dedicated SMS Terms & Conditions for full details on message frequency, opt-out instructions, and how your mobile data is handled.

15. CAN-SPAM Compliance

All marketing and promotional emails sent by SOYRA Growth comply with the CAN-SPAM Act. Every commercial email we send includes a clear and conspicuous unsubscribe link, our valid physical postal address, and a recognizable "From" name and subject line. If you no longer wish to receive marketing emails from us, you may click the unsubscribe link in any message or email info@soyragrowth.com and we will process your request and remove you from our mailing list within 10 business days. We do not sell or rent your email address to third parties.

16. Your Right to Delete Personal Information

Under the Colorado Privacy Act and California Consumer Privacy Act (CCPA §1798.105), Colorado and California residents have the right to request that we delete any personal information we have collected from them. To exercise this right, email info@soyragrowth.com with the subject line "Deletion Request" and include the name, email address, and phone number associated with your account so we can verify your identity. We will confirm receipt of your request within 10 business days and delete your personal data within 45 days, except where we are required by law to retain certain records.

17. Children's Privacy

This website and our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please email info@soyragrowth.com and we will take steps to delete that information and prevent further collection. We do not intentionally market our services to minors.

18. Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of user data, personal information, or cookies, you may contact us at: